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Online Services
Please note: The video loop-back service is intended as a connectivity test and confirmation that your system is transmitting video and audio. You will experience delay and noise in the picture. The artifacts are caused by the looping-server and not representative of the quality experienced in a normal video conference.
The online services are available 24 hours per day, 7 days a week unless otherwise stated. Please keep the connection as short as possible.
Americas
IP: 12.35.161.140 (max 3072 kbps)
Please send comments or questions about this service to
service.americas@tandberg.com.
EMEA
IP: 194.0.215.40 (max.768 kbps)
(DNS entry: videoloop1.tandberg.com)
ISDN: +47 23 68 77 90
The service will display a disconnect warning after 60 seconds. The call will be terminated after 180 seconds from start of call. Please send comments or questions about this service to service.emea@tandberg.com.
APAC
IP: 202.95.106.175 (max. 768 kbps)
Please send comments or questions about this service to service.apac@tandberg.com.
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Contact us
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Did you know
For more efficient technical support, have your serial number for your system on hand. This number can be found on the back of the codec above the power switch or on the bottom of the codec. If you can not find your codec serial number you will need to have your TANDBERG order number from when you purchased the system. This number will start with either a B, US or 5. |
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